EAP: Employee Assistance Programs
When an employee faces a personal problem, productivity can suffer. Referring this employee to the EAP allows
the manager to focus on performance issues while the EAP specialist helps the employee address and resolve
his/her personal problems.
Critical Incident Debriefing
Critical Incident Debriefing (CID) services are used when an organization is faced with an event that has
significantly impacted the employees and their ability to function effectively at work. Examples of this
may be a robbery or the sudden death of a coworker. The goal of Critical Incident Debriefing is to help
employees return to their former level of job performance.
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